Privacy Policy
Privacy Policy – ISA GROUP
This Privacy Policy (“Privacy Policy”) applies to the services of ISA Holdings Ltd., Company No. 514481233, located at 2 Hapoel Sports Association Street, Jerusalem, as well as all companies affiliated with it (“the Group”). The Group provides initiation and marketing services for real estate projects (“the Services”). This Privacy Policy is intended for men and women alike and is written in masculine form for convenience only.
Definitions – in this Privacy Policy:
“Use of the Website” – use or attempted use of any of the internet websites connected to the Group and/or landing pages and/or any other digital platform of the Group.
“Contacting the Group” – any inquiry to the Group not made through the Website, including telephone, email, fax, physical contact, etc.
“The User”, “You” – any person using the Services as defined below, including anyone who uses the Website and/or contacts the Group through any contact method.
By performing any action within the Services, you declare that you have read this Privacy Policy, understood its content, and agreed to be bound by its terms. If you do not agree to any part of this Privacy Policy, you must immediately stop using the relevant Services.
This Privacy Policy may be updated from time to time; it is recommended to check for updates periodically.
Providing Information and Consequences of Not Providing It
The Group respects your privacy. As part of the Services, personal information about you will be collected—meaning information that identifies you or may enable your identification.
Personal information is collected when you provide it to the Group while contacting the Group, as well as information automatically collected during your use of the Website through data-collection technologies as detailed below.
You acknowledge that you are not legally required to provide personal information (unless explicitly stated otherwise). However, failure to provide some information or failure to provide full and accurate information may prevent the Group from providing you with the requested Services.
Providing information (including by continuing to browse or use the Services) constitutes your consent to its processing in accordance with this Privacy Policy.
If you do not agree to these terms, you must stop using the Services.
Types of Information, Collection Methods, and Storage
The Group processes, among other things, data regarding the content and information transmitted about you during the use of the Services, and any information about you and/or others related to you (whether provided by you or by others).
Personal Information Provided by You
Information collected when contacting the Group may include, among other things:
Personal details (name, gender, address, phone number, email), marital status information, contact details, call and correspondence content, business and financial information (bank account details, etc.) provided during contact with the Group, and any other information provided.
Your inquiries may also be recorded and/or stored for monitoring, service improvement, and legal purposes.
Inquiries through various channels
Information you provide when contacting the Group through WhatsApp and/or when requesting information about projects and/or via other channels — including phone number, content of the inquiry, correspondence, and files you upload — is stored in the Group’s systems.
Use of WhatsApp or other channels is subject to the privacy policies and terms of use of those providers. The Group is not responsible for the processing of information by WhatsApp or any other provider.
For additional information, you should review their privacy policies and terms of service.
Phone calls with the Group may be recorded for monitoring and service-improvement purposes.
Automatically Collected Personal Information
When using the Website, the Group collects personal information not provided directly by you, such as:
Device information and usage, IP address, usage analytics, crash/error reports, browser and device characteristics, operating-system functionality, language preferences, URLs, location data, information on how and when you use the Website, your online activity before and after using the Website, content preferences, and other technical data that may not necessarily identify you personally.
You acknowledge that the Group may transfer statistical (non-identifying) information regarding your Website activity to third parties, including advertisers.
You agree to such transfer.
Data-Collection Technologies on the Website
During your inquiries or use of the Services, additional information may be collected automatically, including the time of the inquiry, duration, method of communication, etc.
The Website may use monitoring technologies such as cookies, pixels, tags, and scripts (collectively: “Cookies”). These technologies collect and analyze data about Website usage for the purposes described below.
Some cookies are operated by us (“first-party cookies”), and some by external partners providing analytics, advertising, and marketing services (“third-party cookies”), who may use the collected information for their own business purposes.
Essential Cookies
Used for the ongoing operation of the Website, ensuring proper functionality and security. These cookies do not collect information that can identify you personally or be linked to you.
Performance and Statistical Cookies
Used to measure Website usage in order to analyze, assess, and improve performance. These cookies help understand how visitors use the Website, how long they stay, which content is more popular, and they support measurement and improvement of marketing and advertising activities.
For this purpose, we use third-party cookies, such as Google Analytics and Clarity.
Functional Cookies
Used to remember user settings and preferences to improve user experience. These cookies may store interface language, design settings, login details, and essential features of the Website.
Marketing and Advertising Cookies
Used to display ads and tailored content according to your interests, including on third-party websites and platforms, based on your browsing history.
We use third-party cookies such as social-media platforms, Google Ads, and Clarity.
You may delete or block Cookies via your browser settings.
Purposes of Collecting and Using Personal Information
The Group may process your personal information to perform activities related to the Services and its business operations, including:
Operating various Services
Responding to your inquiries
Providing information about Services
Managing communication with existing and potential customers
Resolving issues related to the Services
Documenting and tracking inquiries, requests, and service provision
Improving the Group’s Services
Operating and improving the Website through data-collection technologies
Enforcing or protecting the rights, property, or legal interests of the Group or third parties
Protecting your safety or the safety of others
Defending against legal claims or complying with applicable law
Information-security purposes, including malware detection, attack monitoring, statistical analysis, and maintaining secure systems
Sharing Your Information with Third Parties
The Group may share your personal information with third parties in various situations, including:
If your actions appear fraudulent, illegal, or intended to perform such acts
If required by law, legal demand, court order, or authorized authority
If the Group faces potential legal action due to your activities
During disputes, claims, or legal proceedings between you and the Group
With service providers (including outside Israel) assisting the Group in customer service, campaigns, or consulting
(These providers are required to process your personal information in accordance with this Privacy Policy.)Transfers of information outside Israel will comply with the Israeli Privacy Regulations (Data Transfer Outside the State), 2001
If necessary to prevent harm to the Group’s rights or third-party rights
In collaborations with business partners, including contractors
In case of a merger or restructuring, the Group may transfer your information to the acquiring entity, provided they accept this Privacy Policy or equivalent provisions
Transfer of non-identifying information (statistical or aggregated) for business or other purposes
Marketing Communications
The Group may contact you (directly or through representatives) in response to a “Contact Us” request and/or project information request, via phone, email, text messages, or other means.
The Group may send you content including marketing information, direct marketing (as defined in the Israeli Privacy Protection Law), advertisements (as defined in the Communications Law), invitations to events, and more.
If you no longer wish to receive direct marketing or advertisements, or if you wish to be removed from the Group’s database (subject to the law and Group policies), you may unsubscribe at any time by emailing: [email protected], or as instructed in any message you receive.
Third-Party Links
The Website contains links to third-party websites. These links are not recommendations and are provided for convenience only.
When you enter a third-party site, you are subject to its privacy policy and terms of use, and you should review them carefully.
The Group is not responsible for the content or services provided on third-party sites and will not be liable for any damage arising from them.
Data Retention
We retain personal information necessary to provide the Services and support our ongoing business operations, in accordance with Group procedures and legal requirements.
We may retain your information longer if needed for potential legal proceedings, documentation, archiving, or other legal purposes.
Your information is stored in the Group’s databases, which may be managed by third parties on the Group’s behalf.
Information Security
The Group places great importance on protecting your privacy and applies commercially reasonable measures to secure personal information provided by you.
However, no system is fully secure. The Group cannot guarantee that unlawful access or breaches will never occur.
If you suspect unauthorized access to your personal data, you must immediately notify the Group.
If you are required to enter personal login details (such as username and password) on any Group Website, you bear full responsibility for all actions taken with those credentials.
You must maintain their confidentiality and notify the Group immediately upon any suspected unauthorized use or breach.
Minors
In general, the Services are intended for users over 18.
If certain Services are available to users under 18, such users must obtain parental or legal-guardian consent before using the Services or providing personal information.
If you (or your parent/guardian) do not agree to this Privacy Policy, in whole or in part, you must refrain from using the Website.
Right to Access and Request Correction
In certain circumstances, you may have the right to review personal information held about you in accordance with Section 13 of the Israeli Privacy Protection Law, and you may request correction or deletion of information that is incorrect, incomplete, unclear, or outdated, in accordance with Section 14 of the Law.
You may contact us using the details below.
Changes to This Privacy Policy
The Group reserves the right to modify this Privacy Policy at any time, at its sole discretion, without prior notice.
The Group may notify you of material changes affecting your rights via communication channels you provided.
Material changes will also be announced on the Website.
Continued use of the Services after such updates constitutes acceptance of the revised Privacy Policy.
Miscellaneous
If a court rules that any part of this Policy is invalid, only that part will be void, and all other sections will remain in force.
You agree that this Privacy Policy shall be given the broadest interpretation possible to uphold its intent.
This Privacy Policy is governed exclusively by the laws of the State of Israel.
Jurisdiction for any matter relating to the Policy or the Services lies solely in the competent courts of Jerusalem.
Contact Information
If you have any questions or requests regarding this Privacy Policy, you may contact us by email at [email protected] or by phone at 02-6447113.